top of page

Terms & Conditions

702 Mobile Detailing Terms & Conditions

When considering doing business with 702 Mobile Detailing, you should read the terms and conditions of the booking before making an appointment. Once an appointment has been made, you are bound under the terms and conditions outlined below.

  • We may ask you where you heard about 702 Mobile Detailing to gauge our marketing strategies

  • We may conduct customer satisfaction surveys

  • We must have permission to hold a debit or credit card to secure a regular booking and we will charge the card after each visit.

  • We reserve the right to charge a debit or credit card the full amount should the vehicles(s) not be available for cleaning and the booking has not been canceled in advance (see cancellation policy)

Scheduling Terms and Conditions

  • Customers should remove all personal belongings, money, and other significant items from their vehicle before any detailing services being performed.

  • 702 Mobile Detailing will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle, or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please let your technician know your concerns.

  • All vehicles are cleaned at the customer’s own risk and must be able to withstand normal cleaning processes.

  • 702 Mobile Detailing or its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off.

  • We cannot guarantee any firm times when accepting your booking.

  • Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the requested detailing service.

  • We reserve the right to use any independent contractor to undertake your auto detailing and may need to change the detailer at short notice without penalty.

  • Whilst every effort will be made to keep regular bookings to the same day and time each week, sometimes it may be necessary to make changes but we will endeavor to communicate the changes before arrival

  • We reserve the right to take a debit or credit card details to secure the booking.

  • We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.

  • All vehicles are cleaned at the customer’s own risk

  • 702 Mobile Detailing reserves the right to refuse service to anyone.

  • 702 Mobile Detailing reserves the right to refuse or deny customer demands above and beyond the booked detailing

  • 702 Mobile Detailing will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered

Pricing Terms and Conditions

  • We have a minimum call-out charge that varies by location.

  • 702 Mobile Detailing reserves the right to charge each vehicle according to its condition, the type of vehicle, and the customer location.

  • 702 Mobile Detailing reserves the right to amend any price during the detailing should it differ from the original estimate

Terms and Conditions for Cancellations

  • We require 24 hours notice to cancel any detailing service you have scheduled.

  • Failure to provide 24 hours advance notice of cancellation will result in a minimum charge of 25% of the service cost.

  • Same-day appointments that are canceled will incur a charge of 25% of the service cost.

  • 702 Mobile Detailing reserve the right to take full payment if a booking is canceled on the day without prior agreement.

  • 702 Mobile Detailing reserves the right to alter or amend a booking time/date without penalty but wherever possible will let the customer know.

  • 702 Mobile Detailing reserves the right to alter a booking or move a booking in accordance with its staff levels, weather conditions, and/or equipment failure without penalty to the company.

  • Failure to be present at the time and location of the ordered service will result in the full value of the service being charged.

702 Mobile Detailing Service Guarantee

  • If there is a probable and clear cause that the service technician did not fulfill the service as ordered or there is clear evidence of poor craftsmanship, we will at our cost redo the uncompleted or unsatisfactory portion of the service.

  • Cleaning or repairing the vehicle personally or professionally after the initial service without authorization from 702 Mobile Detailing voids our Service Guarantee. Redos, refunds, or reimbursements will not be made after any unauthorized cleaning or repairs.

  • Failure to disclose at the time of booking any conditional issues that involve heavy stains, foul odors, human or animal biological waste, mold, mildew, chemical spills, chemical overspray, or any other hazardous materials voids our service guarantee. No refunds, redos or any additional work will be performed outside of the original package or estimate.

  • Some issues may require services beyond those you ordered. Refusing the services recommended by our customer service or your on-site detailer may invalidate the service guarantee.

  • Only services included in your order and additional services authorized by 702 Mobile Detailing are covered under our service guarantee. Any services not authorized by 702 Mobile Detailing are at the customer’s own risk.

  • Payment is due at the completion of your service. Refusal or failure to pay for your service invalidates our service guarantee and any redo services or discounts are at the sole discretion of 702 Mobile Detailing

  • Any claims must be filed within 48 hours of the completion of the service by phone, email ( Pictures of the area must be emailed to within 24 hours of the claim being made.

bottom of page